4 star GOLD Serviced Apartments with hotel facilities from just £35pp*

Terms and Conditions

Booking Policies at Victoria Mansions

Hotel Policy

  • Strictly non-smoking through-out Victoria Mansions common areas and within each 4star executive suite.
  • No pets are permitted on the premises.
  • All children are welcome.
  • Check-in time: 15:00pm and check-out time: 11:00am.
  • Signature at guest registration is acceptance of accommodation and payment if made by card.
  • Any problems or queries should be raised with reception at the time. Retrospective complaints will not be entered into unless logged with reception at the time they occurred or were experienced.
  • Secure onsite parking is available for all guests
  • Please check in at Smiths Hotel reception, immediately to the left of Victoria Mansions.

Booking Policy

  • All bookings may be subject to full payment at time of reservation.
  • All bookings made within 7 days of stay must be PAID IN FULL and are NOT REFUNDABLE
  • A credit / debit card imprint is required in the event of incidental costs incurred during your stay.

Cancelation Policy

  • 7 days notice is required to receive a full refund on the booking.
  • If less than 7 days notice is given, you are not eligible to receive a refund.